Privacy Policy

Effective Date: September 17, 2026
Last Updated: September 17, 2026

1. Introduction

PDC Graphics (“PDC Graphics,” “PDC,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us.

This Privacy Policy explains how we collect, use, disclose, maintain, and protect information when you visit https://www.pdcgraphics.com/ (the “Website”), submit a form, request information or a quote, communicate with us, interact with our marketing communications, or otherwise provide information to us.

This Privacy Policy also explains our use of cookies, analytics technologies, marketing technologies, embedded third-party content, and similar technologies.

Where consent is required by applicable law, optional Analytics and Marketing technologies will be activated based on the selections you make through our cookie banner or Cookie Settings.

Some third-party content, including YouTube videos and Google Maps, may initially be displayed as locally hosted images or placeholders and will not load until you choose to interact with the content.

By using the Website, you acknowledge the practices described in this Privacy Policy. Where consent is legally required, use of the Website by itself does not constitute consent to optional Analytics or Marketing technologies.

2. Information We Collect

We may collect information directly from you, automatically when you interact with the Website, and from third parties that provide services to us.

Information You Provide to Us

We may collect information you voluntarily provide when you:

• Submit a contact form.
• Request information or a quote.
• Upload files or materials.
• Create or use an account or online ordering service.
• Request information concerning our printing, mailing, fulfillment, marketing, or related services.
• Subscribe to communications.
• Contact us by email, telephone, or another communication method.
• Conduct a transaction with us.

Information you provide may include:

• Your name.
• Company or organization name.
• Job title.
• Email address.
• Telephone number.
• Mailing or business address.
• Project specifications or service requirements.
• Print, mailing, fulfillment, or marketing requirements.
• Files, artwork, specifications, data, or other materials you choose to provide.
• Information contained in messages, requests, or correspondence.
• Transaction or account information.
• Any other information you voluntarily provide.

Please avoid submitting sensitive personal information through general Website forms unless it is specifically requested and reasonably necessary for us to provide the requested service.

Transaction and Payment Information

If you make a purchase, payment, or other financial transaction, payment information may be processed by a payment processor or other service provider.

Depending on how the transaction is conducted, PDC Graphics may receive information concerning the transaction without receiving or storing complete payment-card information.

Information Collected Automatically

Depending on your cookie choices and interactions with the Website, we and our service providers may automatically collect information such as:

• Internet Protocol (“IP”) address.
• Browser type and version.
• Device type.
• Operating system.
• Approximate geographic location.
• Referring website, search engine, advertisement, or campaign.
• Pages viewed.
• Dates and times of visits.
• Time spent on pages.
• Links, buttons, forms, and Website features used.
• Scrolling and navigation patterns.
• Cookie, device, browser, and marketing identifiers.
• Campaign and advertising interactions.
• Information concerning repeat visits.

Some automatically collected information is generated only after you consent to the applicable Analytics or Marketing category.

3. How We Use Information

We may use information for purposes including:

• Operating and maintaining the Website.
• Responding to inquiries and quote requests.
• Providing information about our products and services.
• Evaluating project, printing, mailing, fulfillment, or marketing requirements.
• Processing transactions and maintaining business records.
• Communicating with prospective and existing customers.
• Providing customer service.
• Understanding how visitors find and use the Website.
• Improving Website content, navigation, and functionality.
• Measuring Website and marketing performance.
• Understanding which advertisements, campaigns, or referral sources generate Website visits, inquiries, or other conversions.
• Maintaining sales and marketing contact records.
• Supporting sales and marketing communications.
• Preventing spam, fraud, abuse, and security incidents.
• Protecting our Website, systems, customers, employees, and business.
• Complying with legal, regulatory, contractual, accounting, and recordkeeping obligations.
• Establishing, exercising, or defending legal claims.

4. Cookies and Similar Technologies

Our Website uses cookies and similar technologies to operate securely, remember visitor preferences, understand Website activity, measure marketing performance, and support sales and marketing activities.

A cookie is a small data file stored on or associated with a browser or device. Similar technologies may include pixels, tags, scripts, local storage, web beacons, and browser or device identifiers.

Our cookie preference center separates technologies into the following categories:

• Necessary.
• Analytics.
• Marketing.

Necessary technologies remain enabled because they support essential Website functionality, security, visitor preferences, and user-requested features.

Analytics and Marketing technologies are optional and will only run when you provide the applicable consent.

Necessary Cookies and Technologies

Necessary cookies and technologies may support functions including:

• Remembering your cookie preferences.
• Maintaining Website or server sessions.
• Protecting forms against spam and automated submissions.
• Supporting Website security.
• Caching services to support website performance, and the efficient delivery of website content.
• Supporting Website and WordPress functionality.
• Maintaining Website or interface preferences.
• Supporting functionality specifically requested by a visitor.

Necessary cookies cannot be disabled through our cookie preference center because certain Website functions may not operate correctly without them.

5. Embedded Third-Party Content

Some Website pages may include third-party content or functionality provided by services such as YouTube and Google Maps.

Where reasonably practical, we configure these features so that the third-party service does not load automatically when you first visit the page. Instead, we may display a locally hosted image, preview, or placeholder.

When you choose to load or interact with one of these features, your browser connects directly with the applicable provider. That provider may receive technical information including your IP address, browser and device information, the page you are viewing, the content requested, and information about your interaction with the service.

The provider may also use cookies, local storage, tags, analytics technologies, or similar technologies according to its own privacy practices.

Choosing to load third-party content is separate from enabling the optional Analytics or Marketing categories controlled by our Website’s cookie preference center.

Wistia Video Content

Our Website may include video content hosted by Wistia. When you view or interact with Wistia-hosted media, Wistia may process technical and viewing information such as your IP address, browser and device information, video playback activity, and interactions with the media.

At the time this Privacy Policy was prepared, Wistia states that its media player does not set cookies for tracking purposes. Wistia may use local storage and video analytics to support playback and help us understand how visitors engage with video content.

Information processed through Wistia is subject to Wistia’s own privacy practices and terms.

6. Embedded YouTube Content

Our Website may contain videos provided through YouTube, a service operated by Google.

Where implemented, YouTube videos are initially displayed using a locally hosted image or placeholder instead of loading the YouTube video player automatically.

When you choose to play a video, the Website may load the video through YouTube’s privacy-enhanced embedding service at youtube-nocookie.com.

Once YouTube content is loaded, Google or YouTube may receive information including:

• Your IP address.
• Browser and device information.
• The page containing the video.
• The video requested.
• Information concerning video playback or interaction.
• Cookie or Google account identifiers where applicable.

Google or YouTube may use cookies or similar technologies after you choose to interact with the video.

Information collected by YouTube or Google is governed by Google’s own privacy policies, settings, and terms.

7. Embedded Google Maps Content

Our Website may include maps, directions, location information, or other functionality provided through Google Maps.

Where implemented, the interactive Google Map may initially be replaced with a locally hosted static image or placeholder. The full Google Maps content will load only after you choose to view or interact with the map.

When Google Maps content loads, your browser may connect directly to Google servers. Google may receive information such as:

• Your IP address.
• Browser and device information.
• The page containing the map.
• The map or location requested.
• The date and time of the request.
• Information concerning your interaction with the map.
• Cookie or Google account identifiers where applicable.

Google Maps may use cookies and similar technologies according to Google’s own privacy practices.

8. Google Tag Manager

We use Google Tag Manager (“GTM”) to manage and deploy certain Website technologies.

Google Tag Manager is a tag-management system that allows us to manage when analytics, advertising, conversion-measurement, and other Website technologies are loaded.

Technologies managed through Google Tag Manager may include Google Analytics, Google Ads measurement technologies, and other Website measurement tools.

Google Tag Manager itself is primarily used to manage these technologies. The information collected and cookies used depend on the particular technology that is activated through it.

Where our cookie-management configuration requires consent before an optional technology is activated, those technologies are configured to respect the applicable consent selection.

9. Google Analytics

With your permission where required, we use Google Analytics to understand Website traffic and visitor activity.

Google Analytics may process information such as:

• Numbers of visitors and sessions.
• Pages viewed.
• Referral and campaign sources.
• Approximate geographic region.
• Browser and device information.
• Website interactions and events.
• Repeat visits.
• General traffic and usage trends.

Google Analytics may use cookies whose names begin with _ga as well as related analytics identifiers.

We use Google Analytics information to evaluate Website performance, improve Website content and navigation, understand how visitors reach our Website, and measure marketing effectiveness.

Google Analytics is optional and will not run unless you enable Analytics cookies.

10. Hotjar

With your permission, we use Hotjar to help us understand how visitors navigate and interact with Website pages.

Depending on our configuration, Hotjar may process information concerning:

• Pages visited.
• Navigation patterns.
• Clicks and scrolling behavior.
• Browser and device information.
• Repeat visits.
• Website interactions.
• Session-related activity.
• Feedback or survey responses where those features are enabled.

Hotjar may use cookies, local storage, session storage, and similar technologies to provide functionality such as heatmaps and interaction analysis.

Hotjar is optional and will not run unless you enable Analytics cookies.

11. Google Ads and Advertising Measurement

With your permission where required, we use Google Ads and related Google advertising measurement technologies to advertise our services and understand whether advertising leads to Website activity.

These technologies may be used to:

• Measure advertising impressions and interactions.
• Understand whether a visitor reached our Website after interacting with an advertisement.
• Measure conversions such as inquiries or quote requests.
• Evaluate advertising performance.
• Create or evaluate advertising audiences where configured.
• Support remarketing or advertising optimization where configured.

Google advertising technologies may use cookies such as _gcl_au or other conversion and advertising identifiers.

Google Ads measurement technologies are optional and will not run unless you enable Marketing cookies.

12. SharpSpring / Constant Contact Lead Gen & CRM

With your permission, we use SharpSpring/Constant Contact Lead Gen & CRM to help us understand engagement with our Website and marketing communications and to support our sales and marketing activities.

Depending on our configuration and your interactions, SharpSpring may process information including:

• Referral sources.
• Pages visited.
• Repeat visits.
• Marketing campaign activity.
• Email interactions.
• Website form submissions.
• Browser and device information.
• Marketing and browser identifiers.

When you identify yourself by submitting a Website form or interacting with a tracked marketing communication, some prior or future Website activity may be associated with a contact record maintained in our sales and marketing system.

We may use this information to:

• Respond to inquiries.
• Understand prospective-customer interests.
• Measure marketing engagement.
• Evaluate campaign effectiveness.
• Support sales follow-up.
• Maintain customer and prospective-customer relationships.

SharpSpring is optional and will not run unless you enable Marketing cookies.

13. Changing Your Cookie Preferences

You may use our cookie banner or Cookie Settings control to:

• Allow all optional cookies.
• Reject optional cookies.
• Enable or disable available optional categories.
• Change your selections after making an initial choice.
• Withdraw previously provided consent for future optional cookie use.

Necessary cookies remain enabled regardless of your selection.

Changing your preferences generally affects future collection. It may not automatically erase information previously collected by a third-party provider.

Where technically supported, cookies associated with a category you disable may also be removed from your browser.

You may also delete or block cookies through your browser settings. Blocking necessary cookies may affect Website functionality.

14. Third-Party Use of Cookies and Technologies

Some Website content, analytics technologies, advertising technologies, applications, and embedded services are provided or supported by third parties.

These third parties may use cookies, pixels, web beacons, scripts, browser identifiers, local storage, or similar technologies when their services are activated.

Depending on the service, information collected may be used for purposes including:

• Website analytics.
• Advertising measurement.
• Conversion attribution.
• Marketing automation.
• Personalization.
• Security and fraud prevention.
• Providing requested embedded functionality.

We do not control the independent privacy practices of third-party providers. Their processing is governed by their own privacy policies, terms, settings, and legal obligations.

15. Targeted Advertising, Sale, and Sharing of Personal Information

We do not sell personal information to third parties in exchange for monetary compensation.

We do use advertising and measurement technologies, including Google advertising services. Depending on applicable privacy law and our configuration, transmitting Website identifiers or activity to an advertising provider for advertising measurement, audience creation, remarketing, or targeted advertising may be considered “sharing,” “targeted advertising,” or a similar regulated activity even when no money is exchanged.

Where applicable law provides a right to opt out of such processing, you may exercise that right through our cookie preference center, supported browser privacy controls, or by contacting us.

Disabling Marketing cookies is intended to prevent optional advertising and marketing technologies controlled by our Website from operating for future Website activity.

16. How We Disclose Information

We may disclose information to service providers, vendors, contractors, and other parties that assist us with:

• Website hosting and maintenance.
• Website development.
• Form and inquiry processing.
• Online account and ordering functionality.
• Analytics and Website measurement.
• Advertising and marketing.
• Sales and customer relationship management.
• Email and business communications.
• Payment processing.
• Information technology and cybersecurity.
• Spam, fraud, and abuse prevention.
• Printing, mailing, fulfillment, logistics, or related customer services.
• Legal, accounting, insurance, or professional services.

We may also disclose information:

• When required by law, regulation, subpoena, court order, or governmental request.
• To investigate or prevent suspected fraud, abuse, security incidents, or unlawful activity.
• To protect our rights, property, customers, employees, or others.
• To establish, exercise, or defend legal claims.
• In connection with a merger, acquisition, financing, restructuring, sale of assets, or other business transaction.
• At your direction or with your consent.

We may disclose aggregated or de-identified information that does not reasonably identify an individual, subject to applicable law.

17. Data Retention

We retain information for periods that vary depending on the nature of the information, the purpose for which it was collected, the status of our relationship with you, and applicable legal, contractual, accounting, and recordkeeping requirements.

We may retain inquiry, quote, customer, transaction, project, marketing, and business records for as long as reasonably necessary for purposes including:

• Responding to inquiries.
• Preparing and maintaining quotes.
• Managing customer and prospective-customer relationships.
• Completing projects and transactions.
• Maintaining business, accounting, tax, and legal records.
• Measuring business and marketing performance.
• Resolving disputes.
• Establishing, exercising, or defending legal claims.
• Protecting our Website, systems, customers, and business.

Information maintained by third-party service providers may also be subject to those providers’ retention practices.

When we receive a valid deletion request, we will evaluate the request in accordance with applicable law and any exceptions that require or permit us to retain certain information.

18. Legal Bases for Processing

Where privacy laws such as the European Union General Data Protection Regulation (“GDPR”), UK GDPR, or similar laws apply, our legal bases for processing personal data may include:

• Consent: For optional Analytics and Marketing technologies and communications where consent is required.
• Contractual necessity: To take steps requested by you before entering into a transaction or to perform an agreement.
• Legitimate interests: To operate and secure our Website, respond to inquiries, provide customer service, improve our services, maintain business relationships, and protect our business where those interests are not overridden by your rights.
• Legal obligations: To comply with applicable laws, regulations, tax requirements, accounting requirements, and legal processes.
• Legal claims: To establish, exercise, or defend legal rights.

You may withdraw consent for future optional cookie use through Cookie Settings.

19. Your Privacy Rights

Depending on where you live and subject to applicable legal limitations or exceptions, you may have the right to:

• Request access to personal information we maintain about you.
• Request information concerning categories of personal information we collect, use, or disclose.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Request a portable copy of certain personal information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Opt out of certain targeted advertising, sharing, sales, or profiling.
• Appeal certain decisions concerning a privacy request where applicable.
• Lodge a complaint with an applicable privacy authority.
• Exercise applicable privacy rights without unlawful discrimination or retaliation.

Not every privacy right applies in every jurisdiction.

To submit a privacy request, contact us using the information provided in the Contact Information section below.

We may need to verify your identity before completing a request.

20. California Privacy Rights

California residents may have certain rights regarding personal information under applicable California privacy laws.

Subject to applicable requirements, limitations, and exceptions, California residents may request that we:

• Provide access to personal information we maintain.
• Provide information concerning categories of personal information collected and disclosed.
• Delete certain personal information.
• Correct inaccurate personal information.
• Provide a portable copy of certain personal information where applicable.
• Honor applicable rights to opt out of sale or sharing.
• Honor applicable rights relating to targeted or cross-context behavioral advertising.
• Provide non-discriminatory treatment for exercising applicable privacy rights.

We do not sell personal information for monetary compensation.

As described above, however, certain advertising technologies may potentially constitute “sharing” or targeted advertising under applicable privacy laws.

21. Email and Marketing Communications

If you provide us with your email address or other contact information, we may communicate with you concerning inquiries, quotes, projects, products, services, transactions, or other matters related to our relationship with you.

Where permitted by law, we may also send marketing communications.

You may unsubscribe from promotional email by using the unsubscribe link provided in the communication or by contacting us.

Even after you unsubscribe from promotional communications, we may continue sending non-promotional messages relating to:

• An inquiry or quote.
• An existing project or transaction.
• Customer service.
• Account or service matters.
• Security.
• Legal notices.
• An ongoing business relationship.

22. Children’s Privacy

Our Website is intended primarily for business and commercial users and is not directed to children under 13 years of age.

We do not knowingly collect personal information directly from children under 13 through the Website.

If we learn that we have collected personal information from a child under 13 without legally valid authorization, we will take reasonable steps to delete it.

Where a higher minimum age applies under local law, we do not knowingly collect personal information from individuals below that age without legally valid authorization.

23. Third-Party Websites and Services

Our Website may contain links to third-party websites, online ordering systems, file-upload services, applications, social media platforms, maps, videos, or other resources.

We do not control the independent privacy, security, availability, content, cookie, or tracking practices of third-party websites and services.

If you leave our Website or choose to interact directly with a third-party service, that provider’s privacy policy, terms, privacy settings, and controls apply to its collection and use of information.

We encourage you to review the privacy policies of third-party services before providing information to them.

24. International Visitors and Data Processing

PDC Graphics is located in the United States.

If you access our Website from another country, information may be transferred to, processed in, or stored in the United States or other countries where our service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from the laws where you live.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

25. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no Website, electronic transmission, network, or storage system can be guaranteed to be completely secure.

You provide information through the Internet at your own risk.

26. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Website, technologies, service providers, marketing practices, business operations, or applicable laws.

When we make changes, we will revise the “Last Updated” date at the top of this policy.

Material changes may also be communicated through the Website or another appropriate method where required by law.

We encourage you to review this Privacy Policy periodically.

27. Contact Information

Questions, comments, concerns, and privacy-rights requests may be directed to:

PDC Graphics
105 James Way
Southampton, PA 18966
United States

Telephone: 215-942-7500 

When submitting a privacy-rights request, please describe the nature of your request and provide sufficient information for us to identify the records involved. We may request additional information where reasonably necessary to verify your identity or authority to make the request.