Developing a strong brand isn’t as easy as others think.
It’s no secret that consumers purchase based on trust, but how can businesses develop that trust if no one knows who you are? That’s the power of a brand strategy. If you don’t have a strategy in place, it’s like driving on the road with no destination.
The ultimate goal should be getting customers to connect with you – not your logo, not the website, and not the name (even if it’s catchy). A good brand strategy works behind the scenes, providing value that continues after they buy.
Key Components of a Good Brand Strategy
What is the promise to the customer? Why are we in business? Why is it important to us?
These are the driving factors that set businesses apart. Thinking of it in terms of monetary and also non-monetary makes the difference. Our purpose here at PDC Graphics is driven by a relentless desire to continually improve ourselves, our company, and all the printing services we provide to our customers.
While it may sound weird, it’s true.
Customers are emotional about the brands they support because those brands can fully engage with like-minded audiences who believe in their purpose.
When brands connect beyond trying to sell a product or service, they win.
Staying consistent when promoting the brand is vital in getting the audience to remember you.
It doesn’t matter what platform the brand is on; consistency creates harmony, and harmony creates trust. At PDC Graphics, the consistency of our communication with clients keeps them coming back to us for all their professional digital printing service needs.
Brands must be flexible and adaptable to succeed.
There’s power in the pivot. When something isn’t working, being able to quickly adjust and adapt while maintaining consistency can help solidify a brand’s place in the market and create a new customer base.
Involvement From Employees
Brands that take the time to listen to their employees and work in one accord in how the brand is presented go a long way. In our 20+ years of business, PDC Graphics has built a company culture that fosters a spirit of excellence and innovation. Listening to and collaborating with each other helps ensure that we will be operating for another 20+ years, providing the highest quality printing capabilities to the greater Philadelphia area.
If the brand is upbeat, customer service and every employee in the office will follow suit. Again, consistency, consistency, consistency.
When customers are loyal to your brand, you should be just as loyal.
Take the time to create incentives for them to come back. Whether it’s a coupon off or something more elaborate, your appreciation helps those people appreciate you too! A little thanks goes a long way. If you do go the coupon route, you know who to go to – we’re happy to dedicate our digital printing capabilities to helping you build brand loyalty.
Awareness of the Competition
It should go without saying, but sometimes this mindset needs to be reinforced. You should be learning from the competition. Your goal: offer a better experience in every way.
These are the best ways to create a brand strategy that has longevity and goals you can achieve from the beginning while refining along the way. This is a functional, working part of your marketing strategy that helps you communicate better while attracting and retaining customers.
Every business goes through growing pains, but not having a brand strategy can seriously hurt your chances of making your mark on the industry. With so many ways to connect with different types of customers, the best thing you can do is give yourself a competitive advantage. Your brand strategy can help with that.
So, do you have a brand strategy in place, and is it working?